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You excel at maintaining customer relationships — we empower you with cutting-edge CRM expertise

The future of customer relationship management

Ele­vate your already suc­cess­ful cus­tomer inter­ac­tions with a well designed, stan­dard­ized, pow­er­ful and cloud-based CRM plat­form. Boost your pro­duc­tiv­i­ty with Sales­force, the world’s lead­ing CRM plat­form and let us guide you with tai­lored solu­tion designs for your busi­ness.

Unlock unparalleled potential with the right cloud solution for you.

Salesforce Sales Cloud

Sales­force Sales Cloud is a com­pre­hen­sive sales plat­form designed to help busi­ness­es man­age their sales process­es more effi­cient­ly. It offers tools for lead and oppor­tu­ni­ty man­age­ment, sales fore­cast­ing and work­flow automa­tion, enabling sales teams to close deals faster and increase pro­duc­tiv­i­ty.

Salesforce Service Cloud

Sales­force Ser­vice Cloud is a cus­tomer ser­vice plat­form that helps busi­ness­es man­age and resolve cus­tomer inquiries and issues. It pro­vides tools for case man­age­ment, knowl­edge base, omni-chan­nel sup­port, automa­tion and ana­lyt­ics, enabling com­pa­nies to deliv­er excep­tion­al cus­tomer ser­vice expe­ri­ences.

Salesforce Marketing Cloud

Sales­force Mar­ket­ing Cloud is a pow­er­ful dig­i­tal mar­ket­ing plat­form designed to stream­line and auto­mate mar­ket­ing efforts across mul­ti­ple chan­nels, includ­ing email, social media, SMS, mobile apps and web­sites. It enables orga­ni­za­tions to man­age cus­tomer inter­ac­tions in one uni­fied sys­tem, deliv­er­ing per­son­al­ized mes­sages at the right time to the right audi­ence.

Top reasons to choose Salesforce
Elvadata’s CDO, Roland Burger, highlights the three of them

Efficiency and customer focus: Salesforce is designed to be highly efficient and customer-centric, enabling seamless cross-channel customer care.

Scalability:
As a cloud-based CRM platform, Salesforce can be implemented and expanded continuously, adapting to your growing needs. From small business to enterprise.

Comprehensive customer insights:
Salesforce provides a 360˚ view of your customers, empowering you with deep insights and actionable data.

Additionally, Salesforce integrates advanced AI capabilities with Einstein AI and Agentforce, offering predictive analytics, automated workflows and personalized recommendations. The platform also supports extensive customization and integration with over 1,000 other applications.

Why choose Elvadata for Salesforce implementation

Expertise and Best Practices

At Elva­da­ta, our team pos­sess­es in-depth knowl­edge of the Sales­force plat­form, indus­try best prac­tices and proven imple­men­ta­tion method­olo­gies. This exper­tise ensures that your Sales­force imple­men­ta­tion aligns with indus­try stan­dards and max­i­mizes your return on invest­ment.

 

 

 

Customization and Integration
Platzhalter

We cus­tomize Sales­force to meet your spe­cif­ic busi­ness needs and inte­grate it with oth­er sys­tems you use, such as ERP, mar­ket­ing automa­tion and e‑commerce plat­forms. This ensures that Sales­force works seam­less­ly with­in your exist­ing tech­nol­o­gy ecosys­tem. 

Faster Time to Value

Lever­ag­ing our expe­ri­ence and pre-built solu­tions, we accel­er­ate the imple­men­ta­tion process. This sig­nif­i­cant­ly reduces the time it takes to get your Sales­force sys­tem up and run­ning, allow­ing you to start ben­e­fit­ing from its capa­bil­i­ties soon­er.






Ongoing Support and Maintenance

After the ini­tial imple­men­ta­tion, we pro­vide ongo­ing sup­port and main­te­nance ser­vices, includ­ing sys­tem upgrades, trou­bleshoot­ing and user train­ing. This ensures that your Sales­force sys­tem remains healthy, secure and opti­mized for per­for­mance. 

Cost-Effectiveness

While part­ner­ing with Elva­da­ta may involve addi­tion­al costs, it can ulti­mate­ly save you mon­ey by reduc­ing the risk of cost­ly imple­men­ta­tion fail­ures, min­i­miz­ing down­time and max­i­miz­ing the val­ue of your Sales­force invest­ment. By lever­ag­ing our exper­tise and resources, you can increase the like­li­hood of a suc­cess­ful Sales­force imple­men­ta­tion, achieve your busi­ness goals faster and max­i­mize the val­ue of your invest­ment in this pow­er­ful CRM plat­form.

Reduced Risk
Platzhalter

Sales­force imple­men­ta­tions can be com­plex, with poten­tial risks asso­ci­at­ed with errors or unfore­seen chal­lenges. Our expe­ri­enced project man­agers, qual­i­ty assur­ance process­es and ongo­ing sup­port mit­i­gate these risks, ensur­ing a smooth and suc­cess­ful imple­men­ta­tion. 

Salesforce partnership

Our part­ner­ship with Sales­force pro­vides access to exclu­sive resources, train­ing and sup­port, allow­ing us to offer our clients the lat­est inno­va­tions, best prac­tices and a high­er lev­el of ser­vice. As a trust­ed Sales­force Part­ner, we adhere to the high­est stan­dards of qual­i­ty and cus­tomer sat­is­fac­tion. This part­ner­ship val­i­dates our exper­tise and com­mit­ment to deliv­er­ing suc­cess­ful imple­men­ta­tions that meet the unique needs of our clients, ulti­mate­ly dri­ving greater busi­ness out­comes.

Transform your business with Salesforce and Elvadata

Unlock the full poten­tial of Sales­force with Elvadata’s proved exper­tise. Ready to ele­vate your busi­ness?

Contact our Chief Delivery Officer through our contact form for an initial consultation.

“The sales app enables focused and efficient market cultivation, which has a positive effect on the development of Gribi AG Belp.”

Joël Mory, COO Gribi AG Belp

ELVADATA AG

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CH-3052 Zollikofen

info@elvadata.ch
Main +41 31 910 37 00


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Service Desk +41 31 910 37 05


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